Q1. Explain clearly the process of Communication.

Q2. What is Formal Communication? Explain clearly the advantages of a formal communication?

Q3. What are the factors that lead to grapevine communication?

Q4. Explain clearly the different types of grapevine chains in an informal communication.

Q5. What principles you would keep in mind in oral communication?

Q6. Explain the merits and demerits of oral communication.

Q7. “Importance of communication is increasing day by day in the business organization”. State the reasons for this increasing importance.

Q8. Explain these as barrier of communication:
i.) Cultural Barrier,
ii.) Emotions,
iii.) Status Consciousness.

Q9. Interpersonal communication is contextual. Explain it.

Q10. Explain the principles of interpersonal communication.

Q11. Explain the significance of a active listening in interpersonal communication skills.

Q12. What is mean by ‘Critical Thinking’? What steps are required to make it effective in a business organization?

Q13. What is emotional intelligence and emotional quotient? State any six social competencies associated with emotional intelligence.

Q14. Discuss personal competencies that are associated with emotional intelligence.

Q15. What are features of groups in an organization?

Q16. What are the characteristics of group personality?

Q17. Explain techniques of  ” Negotiation”.

Q18. Explain consensus building.

Q19. What do you understand by “ethical communication”? What are its elements?

Q20. Comment on ‘Organization values’.

Q21. Explain corporate culture.

Q22. What qualities should a sustainable innovation organization possess?

Q23. What is chronemics?

Q24. Explain
a. Semantic barriers
b. Noise.

Q25. Define the term Proxemics (space language) and Haptics.

Q26. What do you understand by ‘group conflicts’? How shall these be managed effectively? Explain.

Q27. State with reasons whether following statements are correct or incorrect.

  1. Rumors and gossips are synonymous.
  2. Lying break down the trust between individuals.

Q28. Explain steps in the process of negotiation.

Q29. Define the term para-language.

Q30. Explain the functions of interpersonal communication.

Q31. What is whistle blowing?